I first received an email from this client in October of 2008. She was seeking a referral to a local piercer to get a horizontal clitoral hood piercing. But after speaking to me, she decided to wait until I visited California. I finally did her HCH piercing in the Spring of 20099, and now she wrote me again in April of 2010:

Hi Elayne,
Just wanted to tell you that it has been almost a year now since I came to Long Beach to have my piercing done by you and I'm loving it. It healed with no problems, I'm getting ready to experiment with new jewelry now.

My main reason for this e-mail is to tell you that I am thoroughly enjoying my piercing and I thank youso much, I feel very lucky to have had you for my piercer.
You're an angel.

Love ya,
A

My response:

Hi A.,

I'm so glad to hear that you had an uneventful healing period and that you're enjoying your piercing! I really appreciate you letting me know. It is much more common that people take the time to write a a letter when they have a complaint rather than a compliment, so thanks very much for taking the time to share your positive feedback. Enjoy!

Elayne